Whose information do we collect?
Fish Eagle Adventures collects personal information from a range of individuals in the context of its business activities, including:
- representatives of our suppliers, customers, sponsors and business partners;
- contractors;
- industry association representatives;
- users of the Fish Eagle Adventures website.
What information we collect and why we collect it
Business use
Fish Eagle Adventures may collect a range of information in a business context, such as your name, gender, photographic identification, email address, home address and other contact details and financial and payment information.
Fish Eagle Adventures uses information collected from you for business-related purposes, including managing accounts and records, communicating with you and third party contacts, supporting corporate social responsibility activities, legal, regulatory and internal investigations and debt administration.
Our website
When you use our website, Fish Eagle Adventures collects certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.
Fish Eagle Adventures uses this information to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. Fish Eagle Adventures also collects certain information to provide users with a personalised experience when visiting our websites. Through the use of a ‘cookie’, Fish Eagle Adventures can record information about your visit to our website including the clickstream to, through and from our site (including date and time), the pages visited, page interaction information and methods used to browse away from the page. This information is used anonymously and in aggregate, and is collected and logged for statistical purposes. Through analysis of these records, Fish Eagle Adventures is able to provide an improved service when users revisit our website.
Providing personal information
At times, Fish Eagle Adventures may ask you to voluntarily supply personal information, such as your name, email address, location, telephone number and preferred means of communication, for purposes such as subscribing to Fish Eagle Adventures news alerts or requesting further information from Fish Eagle Adventures, including through the Contact Us form available on our website.
We will use information to provide you with the information that you request from us.
Disclosure of the information we collect
Fish Eagle Adventures may share your personal information with people within the company who have a “need to know” that information and may disclose your personal information to third parties including the authorities; Fish Eagle Adventures advisors; suppliers of IT services; third parties engaged by Fish Eagle Adventures for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from Fish Eagle Adventures’s website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce Fish Eagle Adventures’s website Terms and Conditions of Use.
We may disclose your personal information to third parties in the event that we sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets.
Because Fish Eagle Adventures operates globally, we may share the personal information you submit to us with any entity or operator within the Fish Eagle Adventures group worldwide. These entities are required to maintain the confidentiality of this information and are restricted from using it for any purpose other than the purposes set out in this Privacy Policy.
Security
Fish Eagle Adventures takes all reasonable technical and organisational security measures to protect personal information from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure.
Complaints and concerns
If you have a concern or complaint about how Fish Eagle Adventures has used your personal information, as a first step, you should raise this in writing with Fish Eagle Adventures, using the contact details available on our website or via the Contact Us form.
Changes to this Privacy Policy and contact
Any changes Fish Eagle Adventures may make to this privacy policy in the future will be posted on this page.
Questions, comments and requests regarding this privacy policy are welcomed and should be submitted via the Contact Us form available on our website.